Privacy Policy (WACS)

Effective Date: October 3, 2025

 

William & Associates Counselling Services (“we,” “our,” “us”) respects your privacy. This policy explains how we collect, use, and protect your personal information in compliance with British Columbia’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

 

Information We Collect

• Contact information you provide (name, phone, email, etc.)

• Information you submit through forms on our website (e.g., booking requests)

• Technical data (browser type, IP address, cookies, analytics tools)

 

How We Use Your Information

• To respond to inquiries and appointment requests

• To provide counselling, coaching, and related services

• To improve our website and services

• To comply with legal and regulatory obligations

 

Sharing of Information
We do not sell or rent your personal information. We may share information only:

• With service providers assisting us in delivering services (e.g., secure booking platforms)

• If required by law or regulation

 

Data Security
We use reasonable safeguards to protect your personal information. However, please note that data transmitted over the internet is never 100% secure.

 

Cookies & Analytics
We use cookies and analytics tools (such as Google Analytics) to understand how visitors use our website. You can disable cookies in your browser settings.

 

Your Rights
You have the right to:

• Request access to your personal information

• Correct inaccuracies

• Withdraw consent for future use (subject to legal obligations)

 

Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact:

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hello@wacs.ca | 236-420-1155