• Program Overview: By opting into SMS communications, you agree to receive text messages from William & Associates Counselling Services Inc. for account notifications, appointment reminders, and customer care inquiries. 

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• Message Frequency & Rates: Message frequency varies based on your interactions and appointment schedule. Standard message and data rates may apply depending on your mobile carrier plan. 

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• Opt-Out Instructions: You can cancel the SMS service at any time by texting STOP to any message. After sending STOP, you will receive a confirmation message, and no further texts will be sent unless you re-subscribe by sending START. 

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• Support & Assistance: For help or questions regarding our messaging service, text HELP to any message, email privacycompliance@wacs.ca, or call +1 (236) 420-1155. 

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• Privacy & Data Security: Your phone number and SMS consent are strictly confidential and will never be shared, sold, or disclosed to third parties or affiliates for marketing or outside purposes. All transmission follows secure GDPR, HIPAA, and PIPEDA privacy standards. 

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Reeviewed and updated 07/2026